Case Study

Case Study 1 — Skincare

From zero routines to unlimited routines

Buying Moment

Build my routine

Structural Unlock

Guided solution selling

Outcome

From product-only selling to scalable routine-led growth

Key Insight

From zero routines to unlimited routines — without touching the core site.

Hero Image

The Challenge

Traditional e-commerce structures weren't built for the complexity of modern customer journeys. Every visitor arrived with different intent, but they all saw the same experience.

  • Generic product pages that didn't match the promise of paid ads
  • One-size-fits-all navigation that confused first-time visitors
  • No way to create targeted experiences without rebuilding the entire site
  • Lost conversions from the disconnect between ad messaging and landing pages

We were spending thousands on ads, but our landing pages weren't speaking to what brought people in. The disconnect was killing our conversion rates.

At-a-Glance

Category

Skincare (DTC)

Region

Global

Traffic Source Focus

Paid social, creators, email

Primary Buying Moment

Build my routine

Storefronts Launched

Multiple routine storefronts (acne, pigmentation, barrier repair, aging)

Time to Launch

Days, not weeks

The Situation

Context, Not Problem

The brand was a fast-growing skincare company with a strong product portfolio across cleansers, treatments, serums, and moisturizers. Growth was driven primarily through paid social, creator partnerships, and educational content. The team knew that routines — not individual products — were the real driver of trust, results, and long-term retention.

However, their site was still structured around individual PDPs and flat category pages.

The Structural Mismatch

Shoppers were arriving with routine intent — looking to solve acne, pigmentation, barrier damage, or early aging.

But the site was built for product behavior.

There was no structure to guide someone through a complete routine, no sequencing logic, and no conviction layer that made a routine feel complete and credible.

People wanted a plan. The site only sold products.

The Constraint

This wasn't just a UX issue. It was a growth ceiling.

  • The team could not confidently run routine-led campaigns.
  • AOV was capped because multi-product adoption was left to chance.
  • New routine ideas couldn't be launched without major site changes.

The brand knew routines worked. The site made them impossible to scale.

The Decision

Instead of redesigning the site, rebuilding PDPs, or creating one-off landing pages, the team chose to add dedicated routine storefronts using RevWay.

Additive

no replacement of the core site

No rebuild

existing PDPs remained intact

Faster

new routines could be launched in days

Add structure without replatforming.

Storefront Strategy

Core

The team launched multiple Routine Storefronts, each designed as a complete, guided journey.

Acne Routine Storefront

Cleanse → Treat → Calm → Protect

Pigmentation Routine Storefront

Brighten → Correct → Repair → Protect

Barrier Repair Routine Storefront

Cleanse → Soothe → Restore → Seal

Each routine storefront had:

Step-based sequencing
Curated products per step
Clear usage logic
One primary CTA per step

Each routine was a complete solution, not a product bundle.

Campaign Mapping

With structure in place, the brand could now run campaigns like:

Campaign

Acne routine for sensitive skin

Destination

Acne Routine Storefront

Campaign

Fix your skin barrier in 7 days

Destination

Barrier Repair Routine Storefront

Campaign

Pigmentation routine for uneven tone

Destination

Pigmentation Routine Storefront

Instead of forcing all traffic to the same PDP, each campaign landed on a purpose-built routine journey.

The Storefronts

Visual Proof

Visual Coming Soon

Acne Routine — Step 1 active

Visual Coming Soon

Pigmentation Routine — Step 2 active

Visual Coming Soon

Barrier Repair Routine — Full flow view

Each visual shows a different routine storefront with its own structure and sequencing.

How It Was Used

Process + Iteration

The team followed a simple loop:

1

Map the skin problem

2

Design the routine flow

3

Duplicate a base routine storefront

4

Swap products + copy

5

Launch

6

Iterate based on performance

Once the first routine worked, creating the next one was a breeze.

Routines became reusable patterns, not one-off projects.

Impact

Higher multi-product adoption

Increased AOV without forced bundling

Lower drop-off across routine flows

Faster launch velocity for new skin solutions

People bought more because it made sense, not because it was pushed.

Why It Worked

Category Thesis

Routines need structure, sequencing, and conviction. By designing the journey instead of listing products, the brand replaced guesswork with guidance.

Because skincare is not about products. It's about systems.

Key Takeaways

1

From zero routines to unlimited routines

The brand unlocked routine selling as a scalable growth motion.

2

AOV growth without forced bundling

People added more because the routine made sense.

3

Growth strategy no longer blocked by the site

New routine ideas could be launched without rework.

4

Replaced guessing with guidance

The flow told users what to do, not just what to buy.

5

Control over sequencing and usage

The brand now designs how products are used, not just sold.

We finally have a way to sell routines the way we've always talked about them.

What's Next

The brand is expanding into:

Seasonal routinesCondition-specific routinesRefill and upgrade flows

Each new routine is now configuration, not a project.

Ready to Transform Your Campaigns?

See how RevWay can help you unlock new growth opportunities with personalized storefronts.